Returns and refunds

We hope that you love your order so much that you don't want to return it, but if you do, please note our policy below.

Returns policy

If for any reason you are unhappy with your purchase you can return it for an exchange or refund within 14 days of delivery, providing it has not been worn or used and is in its original packaging.

To return an item, please place the item in its original packaging, include the delivery note, and state whether you would like an exchange or refund and the reason for return.  If you do not include the delivery note we may be unable to trace your order.

Please send all returns to:

Returns
Aspire Style Ltd
24 Wood Street
Stratford upon Avon
CV37 6JF

We advise that you return using a recorded service for your own protection as we cannot take responsibility for items lost in transit.

Please note that sale items CANNOT be returned to Aspire Style stores; they MUST be returned by post to our returns address.

Faulty items

If the goods are faulty or being returned due to our error we will refund costs incurred in returning the items. If the purchase was not faulty we can only refund the cost of the product and not postage.

If the purchase was made by credit card refunds can only be made to the card used originally to make the purchase.